1.Is it best to rub
Boundless Tresses fully in the scalp or put on scalp and hair? Are the results
the same?
~The key to Boundless
Tresses is getting it on the scalp. The scalp is where Boundless Tresses wants
to be. I find that doing a massage gets it all over the scalp, which is what
you want. You do not have to do a massage it just helps distribute it
everywhere. The results will not be the same if you are concentrating it
on the hair itself.
2.Is Boundless Tresses ok to use on my small child?~Yes. I have used
Boundless Tresses on my oldest daughter when she was three going on four with
no problems. It has made her hair thicker and longer as well.
3.Does Growth Specifics Revitalizing Hair Balm work the same as
Boundless Tresses?~Yes, both products work to promote and speed up hair
growth.
4.I did not get the results that I was expecting after using
Boundless Tresses for (insert number here) weeks/months. Can I get
a refund? ~Because
every product will not work the same for everybody we cannot guarantee results
and due to that fact I cannot accept refunds
5.When can I expect my
package to arrive and what carrier do you use?~Please
allow 5-7 BUSINESS DAYS for shipping. Business days are Monday thru Friday. However if there is a delay in
shipping, a message will be posted on the Home Page of the website. The
current method of delivery is USPS Priority 2-3 day delivery. This does not
mean that you will receive your package in 2-3 days after you place your order.
6.Do you accept money orders?~We do accept money orders. Choose the
Money Order for your payment option which will generate an invoice whit your
order total. You can send the money order to:
Growth Specifics
Po Box 71044
Charleston, SC 29415
7.Do you offer rush shipping?
~No we do not.
8.Why didn't I receive a receipt/delivery confirmation e-mail?~It may be in your bulk or spam folder.
9.I checked my tracking link and it reads "Item Returned to
Sender." What happens next?~If
an item is returned it means one of two things. Either an incorrect address was
supplied to Growth Specifics or the item was left unclaimed by the recipient.
We only ship to the
address that is provided by the
customer; therefore in order to return the item the customer will
pay to have the item re-shipped. Growth Specifics is not responsible for paying
re-shipment costs due to an address that was supplied incorrectly. If you do
not wish to pay the re-shipment fee then we will gladly issue a refund less the
original shipping cost. In the case of an item left unclaimed the same also
applies. If your item is returned please contact us at inquires@growthspecifics.com
with your correct or alternate address for re-shipment.
10.Do you ship internationally and if so how much is it?~Yes we do ship internationally. There
is a flat rate of $40 for the shipping costs that will be applied to your order
upon checkout.
