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Terms and Conditions

By accessing, browsing and using this site, including but not limited to ordering and using products sold on this site, you are acknowledging that you have read, understand and agree to (without limitation or qualification) the following legal terms and conditions:

                                                 Sales Information

Website Payment: We accept Visa, Mastercard and Discover payments through PayPal which is a secure online payment processor.

Mail-in Payment:    We accept Money Orders only. Please do not send personal checks. If a personal check is indeed sent, the check will not be cashed and the order will not be processed. The total should include the product cost and shipping amount. If you need help calculating your total, please send an e-mail to inquires@GrowthSpecifics.com. Money Orders can be sent to:

Growth Specifics
Po Box 71044
Charleston, SC 29415

Shipping: We ship USPS Priority Mail with Delivery Confirmation. Please note that while the standard USPS Priority Mail delivery schedule is 2-3 business days, this is provided as an estimate only, it is not a guarantee. Please contact USPS or your local post office to verify their Priority Mail policy. Priority Mail deliveries may be substantially delayed during the holiday season. USPS does not deliver mail on federal holidays or when Post Offices are closed due to national disasters or inclement weather.

 

Once your package has been shipped you will be notified by e-mail with a Shipping Confirmation e-mail which will include a tracking link to track your package. Please be sure to check your Bulk/Spam folder as this e-mail may be filtered there.

Lead Time: Following placement of your Order, please allow 5-7 business days for us to prepare your order for shipment as our products are not stockpiled but are made to order.  Business days are Monday thru Friday.

Cancellations: If you would like to cancel your order, please notify us within 48 hours of order placement. Once an order is shipped, the sale is considered final and cannot be cancelled.

Refunds & Returns: Due to the nature of our products, we do not accept returns or issue refunds except under the following conditions. We do not guarantee results as hair responds differently to different products.

1. If an order is returned by USPS because of an error on your part such as an inaccurate address or failure to claim a package held at the post office, items will only be reshipped after receiving the shipping amount from you. The order will not be sent until the shipping cost is paid. Orders cannot be canceled at that time and no refunds will be issued.

2. If USPS has not confirmed delivery of your order or returned your order to us due to an error on our part, you can choose to be fully refunded or have the items reshipped free of charge
.

*If several weeks have passed (see information on Priority Mail delays under shipping information above) and USPS has not confirmed delivery, a full refund will be issued. Please note that you will be obligated to return the package unopened in the case that it arrives after the refund has been issued.

We do not issue refunds or accept returns for items purchased through other vendors.

 

International Orders: We ship internationally to all countries. There is a flat rate fee of $40 for shipping on all international orders. You may place your order thru the website and the shipping charges will be applied to the order total.

Wholesale Orders and Pricing: If you are interested in carrying our products, please send an e-mail to: inquires@GrowthSpecifics.com. All wholesale and retail pricing is subject to change without notice.

Comments or Questions: We invite your comments and questions. For more information about our products, send an e-mail to: Inquires@GrowthSpecifics.com

Disclaimers and Limitation of Liability: Growth Specifics products are for external use only and are not intended for consumption, nor are they designed to serve purposes other than hair care and/or skin care. Growth Specifics is not responsible for the use of its products in a manner other than directed on the instructions printed on each product label. Because the products are handmade fresh, slight differences in scent, texture or color may occur from batch to batch. Information provided as to what some ingredients may offer is only provided for your general knowledge and interest; the ingredients may or may not perform as suggested. Further, these statements have not been evaluated by the FDA. These products are not intended to treat, cure or prevent disease. If irritation occurs, discontinue use and consult a physician. We are not responsible for any adverse effects or reactions caused by the ingredients in our products. The information presented on this web site or in any product label or packaging should not be construed as the practice of medicine. With respect to this Site, its contents and all products available for sale, which have been sold, we hereby exclude to the fullest extent allowed by law all express or implied warranties, including but not limited to the warranties of merchantability or fitness for a particular purpose. You agree that, to the fullest extent allowed by law Growth Specifics shall not be liable under any circumstances for: indirect, special, consequential, or incidental damages (including lost profits) related to the use of this site or the purchase or use of our products; injuries resulting from allergic or other negative reactions to our products; any content inaccuracies or omissions; and computer system or technology damage resulting from use of this site or any links on this site.



Links to Other Sites: If any links to other sites are provided on this site, they are provided to you absent our endorsement of or responsibility for the content of those sites, including but not limited to the products or services offered on those sites. You access them at your own risk and no liability will be attributed to Growth Specifics.

Amendment of Terms: Growth Specifics reserves the right to update and amend these terms and conditions at any time, without notice