By accessing, browsing and using
this site, including but not limited to ordering and using products sold on
this site, you are acknowledging that you have read, understand and agree to
(without limitation or qualification) the following legal terms and conditions:
Sales Information
Website Payment: We accept Visa,
Mastercard and Discover payments through PayPal which is a secure online
payment processor.
Mail-in Payment:We accept Money
Orders only. Please do not send personal checks. If a personal check is
indeed sent, the check will not be cashed and the order will not be
processed. The total should include the product cost and shipping amount. If
you need help calculating your total, please send an e-mail to
inquires@GrowthSpecifics.com. Money Orders can be sent to:
Growth Specifics
Po Box 71044
Charleston, SC 29415
Shipping: We ship USPS Priority Mail with Delivery Confirmation. Please note that while the standard USPS
Priority Mail delivery schedule is 2-3 business days, this is provided as an
estimate only, it is not a guarantee. Please contact USPS or your local post
office to verify their Priority Mail policy. Priority Mail deliveries may be
substantially delayed during the holiday season. USPS does not deliver mail on
federal holidays or when Post Offices are closed due to national disasters or
inclement weather.
Once your package has been shipped
you will be notified by e-mail with a Shipping Confirmation e-mail which will
include a tracking link to track your package. Please be sure to check your
Bulk/Spam folder as this e-mail may be filtered there.
Lead Time: Following placement of your Order,
please allow 5-7 business days for us to prepare your order for shipment
as our products are not stockpiled but are made to order. Business days are Monday thru Friday.
Cancellations: If you would like to cancel
your order, please notify us within 48 hours of order placement. Once an order
is shipped, the sale is considered final and cannot be cancelled.
Refunds & Returns: Due to the nature
of our products, we do not accept returns or issue refunds except under the
following conditions. We do not guarantee results as hair responds differently
to different products.
1. If an order is returned by USPS because of an error on your part such
as an inaccurate address or failure to claim a package held at the post office,
items will only be reshipped after receiving the shipping amount from you. The
order will not be sent until the shipping cost is paid. Orders cannot be
canceled at that time and no refunds will be issued.
2. If USPS has not confirmed delivery of your order or returned your order to
us due to an error on our part, you can choose to be fully refunded or have the
items reshipped free of charge.
*If several weeks have passed (see information on Priority Mail delays under
shipping information above) and USPS has not confirmed delivery, a full refund
will be issued. Please note that you will be obligated to return the package
unopened in the case that it arrives after the refund has been issued.
We do not issue refunds or accept returns for items purchased through other
vendors.
International Orders: We ship internationally to all countries. There is a flat
rate fee of $40 for shipping on all international orders. You may place your
order thru the website and the shipping charges will be applied to the order
total.
Wholesale Orders and
Pricing: If you are interested in carrying
our products, please send an e-mail to: inquires@GrowthSpecifics.com. All
wholesale and retail pricing is subject to change without notice.
Comments or Questions: We invite your comments and questions. For more information
about our products, send an e-mail to: Inquires@GrowthSpecifics.com
Disclaimers and Limitation
of Liability: Growth Specifics products are for
external use only and are not intended for consumption, nor are they designed
to serve purposes other than hair care and/or skin care. Growth Specifics is
not responsible for the use of its products in a manner other than directed on
the instructions printed on each product label. Because the products are
handmade fresh, slight differences in scent, texture or color may occur from
batch to batch. Information provided as to what some ingredients may offer is
only provided for your general knowledge and interest; the ingredients may or
may not perform as suggested. Further, these statements have not been evaluated
by the FDA. These products are not intended to treat, cure or prevent disease.
If irritation occurs, discontinue use and consult a physician. We are not
responsible for any adverse effects or reactions caused by the ingredients in
our products. The information presented on this web site or in any product
label or packaging should not be construed as the practice of medicine. With
respect to this Site, its contents and all products available for sale, which
have been sold, we hereby exclude to the fullest extent allowed by law all
express or implied warranties, including but not limited to the warranties of
merchantability or fitness for a particular purpose. You agree that, to the
fullest extent allowed by law Growth Specifics shall not be liable under any
circumstances for: indirect, special, consequential, or incidental damages
(including lost profits) related to the use of this site or the purchase or use
of our products; injuries resulting from allergic or other negative reactions
to our products; any content inaccuracies or omissions; and computer system or
technology damage resulting from use of this site or any links on this site.
Links to Other Sites: If any links to
other sites are provided on this site, they are provided to you absent our
endorsement of or responsibility for the content of those sites, including but
not limited to the products or services offered on those sites. You access them
at your own risk and no liability will be attributed to Growth Specifics.
Amendment of Terms: Growth Specifics
reserves the right to update and amend these terms and conditions at any time,
without notice